FINIS Announces the Upgraded SwiMP3 X18

As a result of our successful engineering efforts, FINIS is formally announcing the launch of the SwiMP3 X18 today! These units are updated with the latest firmware and are ready for the water.

The SwiMP3 is a waterproof MP3 player that provides high quality underwater sound without ear buds.  Instead it uses bone conduction for audio transmission.  The device attaches to goggle straps and rests on the cheekbones as to not interfere with swimming technique.

Recently our engineers were able to resolve some problems that affected the SwiMP3 2G. Issues with the product included trouble with Mac OS compatibility, freezing during playback and small functionality issues.  Although it didn’t affect all users, we certainly didn’t want to have these bugs in our device.

Over the last few months a new X18 firmware was implemented on all SwiMP3 2G units from FINIS. The X18 firmware improves the functionality of the SwiMP3 2G and resolves the bugs that we found. Most likely, current users already have the updated X18 firmware on their SwiMP3 2G. In fact, if your unit is working correctly, then you don’t need to do anything except keep enjoying your SwiMP3 2G device during your swim! However, should experience any issues with your SwiMP3 2G, please contact our Tech Support team right away. We will be happy to assist you in upgrading your unit with the X18 firmware.

As mentioned, most units owned by consumers today already have the X18 firmware, but FINIS wanted to give a proper launch of the updated firmware. It also gives us an opportunity to let our customers know about the improvements we have made, and to thank those that provided feedback to our engineers and support team over the past few months as we worked through the bugs.

If you run into any issues with your SwiMP3 2G, please contact our FINIS Technical Support at (888) 333-4647 or fill out a Support Ticket at support.finisinc.com

-FINIS Team

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