We do our best to ship all web orders within approximately 2 business days. Our normal business hours are Monday through Friday 8am - 5pm Pacific Time, not including US federal holidays.
FINIS provides free ground shipping on all orders over $99 using FEDEX Smart Post. Offer excludes freight items including Turnmaster Pro and Swim Teaching Platform.
We use the following carriers to deliver our orders:
Now Offering International Shipping with MyUS.com
We have partnered with MyUS.com to offer convenient, fast international shipping to more than 225 countries for our customers. MyUS.com members receive deeply discounted shipping rates, exceptional customer service, 24/7 online access to their account, and access to other services.
Sign up with MyUS.com and receive your own U.S. street address to receive merchandise. MyUS.com provides specialized international package forwarding services from your new U.S. address to your international address.
Note:Use MyUS.com's Personal Shopper service to make a purchase from FINIS, Inc. MyUS.com accepts cards with international billing addresses as well as those issued by non-U.S. financial institutions. They also accept wire transfers and will make the purchase on your behalf.
Follow these two steps for international delivery:
- Get your own U.S. address in America at www.MyUS.com.
- Use your new U.S. address, provided by MyUS.com, when placing your order with us.
If you are ordering multiple items from us, you'll enjoy the most savings by using MyUS.com Premium Service. This gives you the ability to consolidate packages, which saves you even more on international shipping.
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
FINIS ships using the following Shipping Methods:
FedEx Smart Post: 7-10 Business Days. Your Package gets picked up by FedEx and gets transported to your local United States Postal Service center where they make the final delivery.
FedEx Home Delivery: 5-7 Business Day (Tuesday-Saturday)
FedEx Ground: 5-7 Business Day (Monday-Friday)
FedEx Express: 3 Business Day shipping
FedEx 2 Day: 2 Business Day Shipping
FedEx Overnight: Next Business Day
Shipping Rules & Restrictions
Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
You will not be billed for items purchased with a credit card until the items have shipped. Your card will be authorized immediately order confirmation.