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FINIS Support > Electronics > SwiMP3 2g and X18

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SwiMP3 2g and X18

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The SwiMP3 waterproof MP3 player provides the highest quality underwater sound without ear buds, thanks to the revolutionary Bone Conduction audio transmission. With 2GB of storage, aquatic athletes can listen to music, audio books, podcasts and more, all with incredible sound. The SwiMP3 attaches securely to goggle straps, resting on the cheekbones and does not interfere with swimming technique.

View the SwiMP3 2g and X18 Product Page

FAQs

Q. What does the X18 mean?

A. The SwiMP3 X18 is the improved SwiMP3 2G. The main improvement being the updated X18 firmware which resolves all of the issues previously experienced with the SwiMP2.2G.

Q. If I have a SwiMP3.2G do I have the updated firmware?

A. Most likely yes. Prior to the SwiMP3 X18′s release some of the SwiMP3.2G units were updated with the new firmware. Should you have issues with your SwiMP3.2G make sure to fill out a support ticket and a technical support representative will assist you.

Q. What is the difference between the SwiMP3.1G and the SwiMP3 2g and/or X18?

A. The difference between the SwiMP3.1G and the SwiMP3 2g and X18 is that the 2G has twice as much storage, a new color scheme, as well as some updated inside hardware.

 

Q. My SwiMP3 2g and  X18 battery only lasts for a couple of days. Is there something wrong with my battery?

A. Sometimes, the battery still runs on a small charge after shutting down the SwiMP3.  To turn the unit completely “OFF”, press and hold the ON/OFF button until the unit shuts down. Then press the RESET button. After you press the RESET button, you will notice a quick flash a few seconds later. This flash indicates that the unit is completely powered down and your battery will last longer.

 

Q. My SwiMP3 2g or X18 doesn’t have 8 hours of playback time.  Am I doing something wrong?

A. By default the SwiMP3 X18 will have 8+ hours of playback, but the amount of playback time will vary based on volume you set on the SwiMP3 X18. The higher the volume, the less playback you will have.

 

Q. Why isn’t my SwiMP3 2g or  X18 iTunes compatible?

A. You will have to convert your songs on iTunes before loading them onto the SwiMP3 X18. Please refer to the walkthroughs tab for instructions.

 

Q. Why is my SwiMp3 only playing a couple songs?

A. Sometimes when loading music onto your SwiMP3, invisible corrupt files get put onto the unit. When this happens the SwiMp3 will try to play a corrupt file causing the SwiMp3 to repeat the last played songs. So please make sure your unit is completely empty except for only MP3 songs. Another thing you can check is to turn off Shuffle Mode. You can turn off shuffle mode by pressing the Power and the Minus button.

 

Q. I am using a Mac OS and it says that my SwiMP3 2g or X18 is full even after I’ve deleted all the songs.  What am I doing wrong?

A. You will need to empty out your trash after deleting songs to free up the deleted space on your SwiMP3 X18.  This needs to be done while your swimp3 is plugged into your computer.

 

Q. When I turn on my SwiMP3.2G the green light just blinks a few times and then turns off.  What is wrong with it?

A. This is an indication that the player is either empty or does not have playable songs loaded.  Make sure you have songs loaded and that they are either MP3 or WMA format.

 

Q. Where can I find the SwiMP3 Media Manager?

A. You actually do not need to use the media manager anymore, you can simply use iTunes to store all of your music as well as convert it. And when you are ready you can use the drag and drop method to put files onto your SwiMP3.

Firmware Update

Firmware Update Available For SwiMp3.2g

Recently our engineers were able to resolve some problems that affected the SwiMP3 2G. Issues with the product included trouble with Mac OS compatibility, freezing during playback and small functionality issues.  Although it didn’t affect all users, we certainly didn’t want to have these bugs in our device.

Over the last few months a new X18 firmware was implemented on all SwiMP3 2G units from FINIS. The X18 firmware improves the functionality of the SwiMP3 2G and resolves the bugs that we found. Most likely, current users already have the updated X18 firmware on their SwiMP3 2G. In fact, if your unit is working correctly, then you don’t need to do anything except keep enjoying your SwiMP3 2G device during your swim! However, should you experience any issues with your SwiMP3 2G, please follow below to complete the update using a PC computer and then the unit can return to which ever computer you prefer.

Instructions and Links For Firmware Install for SwiMp3 2g

  1. Click the link below and the download will appear at the bottom of the web page
  2.              http://finisinc.com/media/downloads/ProductTool_V5.39.zip
  3. This download will be located at the bottom of this window usually in a rectangular gray box
  4. When the download is complete you want to open the Media Product Tool Download
  5. A Product Tool window will appear with 7 files inside the file
  6. Drag and drop each individual file to your desktop (click with mouse, keep click held while moving mouse to desktop)
  7. Next you will locate the Setup.exe file on your desk top with the icon of the computer screen and disk
  8. A download screen will appear, hit next until the download is finished, and close for now ( depending on the computer it will also ask if you want this program to allow changes to your computer click YES)
  9. Click the link below and the download will appear at the bottom of the web page  (do not open after download is complete)
  10.                   http://finisinc.com/media/downloads/SwiMP3Betax4.fw
  11. You want to “save as” the link to your desktop
  12. Now Plug the SwiMp3 into the USB port
  13. Go to your start menu and search or locate the Mass Product Tool ( this is in your programs located in your start menu)
  14. Once you double click the Mass Product Tool Program to open it will ask do you want to identify the USB port now? Hit YES (make sure swimp3 is plugged in)
  15. Next it will ask you if you want to replace firmware, and a window will appear with an empty search window on the bottom, toward the very right of this search menu is a small button with three dots in it( … ) click this button to search
  16. Another window will appear and you want to make sure on the top where is says Look In: is set to Desktop
  17. Next you want to search/look for the Swimp3beta and click once and click open
  18. 16.  Now press replace and confirm that the firmware is going to replace the existing firmware YES
  19. 17.  Now the Mass Product Tool is set up with the correct firmware and with the unit plugged into the USB port press the big circle download button
  20. You want to make sure the bar on the top goes all the way across with window, and that the bottom screen says Current Passed:1 if it does not pass you have to download again
  21. (*NOTE*Please charge this unit for at least an hour before confirming the Firmware corrected your unit*)

 

 


 

Walkthrough

iTunes® (Windows)

Before we can load songs directly onto the SwiMP3 2g and/or X18, we need to set-up your iTunes

Allowing your iTunes to convert:

  • With iTunes open, left-click your Main Music Library (located on the left under library) to highlight
  • Once highlighted, go to your “Edit” tab (located at the top left of your iTunes screen) and select “Preferences”
  • Under your “General” tab, select the “Import Settings” button (located mid-right of your current screen)
  • Change your “Import Using” options from “AAC Encoder” to “MP3 Encoder”
  • Left-click OK to exit “Import Settings” and a second time to exit “Preferences”

 

Changing your view:

  • With your Music Library still highlighted, go to your “View” tab (located at the top left of your iTunes screen) and select “As List”
  • Go back to your “View” tab and select “View Options”
  • Under “View Options” have only the following five (5) options checked:
    1. Artist
    2. Album
    3. Genre
    4. Kind
    5. Time
  • Left-click OK to exit “View Options”
  • You should now see a new column named “Kind”

 

Converting your AAC Audio Files into MPEG Audio Files:

  • Right-click your desired track and select “Create MP3 Version”
  • You will notice that a second copy of that song will be created as a MPEG audio file

 

Loading songs onto your SwiMP3.2G:

  • In a separate window, open up the SwiMP3 X18 Disk Drive (located in “My Computer”)
  • In your iTunes Music Library, you can drag-n-drop or copy-n-paste your desired songs in MPEG audio format onto your SwiMP3 X18 Disk Drive

 

iTunes® (MAC)

Before we can load songs directly onto the SwiMP3 X18, we need to set-up your iTunes

Allowing your iTunes to convert:

  • With iTunes open, single-click your Main Music Library (located on the left under library) to highlight
  • Once highlighted, go to your “iTunes” tab (located at the top left of your iTunes screen) and select “Preferences”
  • Under your “General” tab, select the “Import Settings” button (located mid-right of your current screen)
  • Change your “Import Using” options from “AAC Encoder” to “MP3 Encoder”
  • Single-click OK to exit “Import Settings” and a second time to exit “Preferences”

 

Changing your view:

  • With your Music Library still highlighted, go to your “View” tab (located at the top left of your iTunes screen) and select “As List”
  • Go back to your “View” tab and select “View Options”
  • Under “View Options” have only the following five (5) options checked:
    1. Artist
    2. Album
    3. Genre
    4. Kind
    5. Time
  • Single-click OK to exit “View Options”
  • You should now see a new column named “Kind”

 

Converting your AAC Audio Files into MPEG Audio Files:

  • Single-click your desired track
  • Once highlighted, go to your “Advanced” tab (located at the top left of your iTunes screen) and select “Create MP3 Version”
  • You will notice that a second copy of that song will be created as a MPEG audio file

 

Loading songs onto your SwiMP3.1G:

  • On your desktop, open up the SwiMP3 X18 Disk Drive (“No Name”)
  • In your iTunes Music Library, you can drag-n-drop or copy-n-paste your desired songs in MPEG audio format onto your SwiMP3 X18 Disk Drive

 

 

Windows Media Player ®

With the SwiMP3.2G plugged into your computer, the new Disk Drive should automatically be recognized in the Windows Media Player menu:

  • Open the Windows Media Player music library
  • Left-click your SwiMP3.2G Disk Drive on the left (HS USB Flash disk) and choose advanced options from the menu.
  • If you choose to rename your device, you may do so, if not then uncheck the create folder hierarchy option and click ok.
  • Click on the Sync tab and then select the desired songs or playlists and drag them onto the new SwiMP3.2G Disk Drive (located on the right).
  • Press the “Start Sync” button as soon as all songs are setup for transfer
  • You will be able to watch the progress of the transfer and be notified upon completion

 

Formatting

Here are the steps that you need to take when reformatting on a PC:

  1. Plug in your SwiMP3.2G into your PC and open “My Computer”
  2. Right-click your SwiMP3.2G drive which is located under Devices with Removable Storage
  3. Choose “Format” from the menu
  4. In the Format window, change the File System to “FAT”
  5. Once you click on the Start button, you will be prompted a warning that formatting will erase all data on the device, click OK
  6. Once the format is complete repeat steps but change the File System back to “FAT32”. (for a full format un-check the quick format box)
  7. Once the 2nd format is complete, close the Format window and reload your song

 

Here are the steps that you need to take when reformatting on a MAC:

  1. Plug in your SwiMP3.2G into your MAC and locate the “NO NAME” icon that appears on your desktop
  2. Open your “NO NAME” and choose “Applications” from the menu on the left
  3. In the Applications window, locate the “Utilities” folder and open it
  4. In the Utilities window, locate the “Disk Utility” folder and open it
  5. In the Disk Utility window, click on your “NO NAME” drive located in the menu to your left
  6. New information will appear in the middle which you would then choose the “ERASE” tab
  7. In the Erase tab, change the Volume Format to MS DOS File System
  8. Once you click on the Erase button, you will be prompted a warning, click OK
  9. Once the format is complete, close the window and reload your song

 

 

Playlists

Here is how you can load playlists on your SwiMp3

First make sure that you only have MP3 or WMA files on your unit.

Create a new folder on your unit and begin loading songs into the newly created folder. This folder will act as a new playlist on your SwiMp3. Make sure when creating playlists that each song is in a designated folder and that you do not have embedded folders (folders within folders).

 

To navigate between playlists, simply press the forward and back button on the unit and it will switch playlists.

 

Proper Care

Cleaning and Storing:

  • Rinse the SwiMP3.2G with clean water after every use, which includes taking the USB cap off and rinsing the USB itself
  • Pat dry the SwiMP3.2G and allow it to air dry in its carrying case
  • Store in a safe, cool, and dry place
  • DO NOT place the SwiMP3.2G in direct sunlight to dry.  This will cause damage to the casing, battery, and USB.

 

Tips:

  • Wearing ear plugs will not only block noises you hear above water but will also enhance the music while swimming
  • Ideal bone conduction speaker placement is in front of the ear and NOT over the ears.  Another placement would be closest to your temple.

Video